Privacy Policy – RESEARCH PRIME LLC

Last updated: October 22, 2026

This Privacy Policy explains how Research Prime LLC (“Research Prime,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit researchprimelabs.com (the “Website”), create an account, or place an order. By using the Website you agree to this Policy.

Research Prime LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: support@researchprimelabs.com
Phone: +1 (773) 705-2039

1. Who this Website is for

Our products are offered strictly for laboratory research and development use. They are not for human or veterinary use. The Website and our products are intended only for adults aged 21 or older, and we ship only within the United States.

2. Information we collect

Information you give us

Account details: name, email address, password (stored in encrypted form), and saved addresses.
Order details: products ordered, billing and shipping address, phone number, order notes, and order history.
Payment-related details: the payment method you choose and, depending on the method, transaction references (for example a Zelle confirmation, a bank wire reference, or a cryptocurrency transaction ID and wallet address). We do not store full card numbers on our own servers.
Messages: anything you send us by email, phone, or forms.

Information collected automatically

Device and usage data: IP address, browser type, device type, pages viewed, and the date and time of your visit.
Cookies and similar technologies: see Section 6.
Age confirmation: we store a small cookie that records that you confirmed you are at least 21 years old.

Information from Google, if you choose “Continue with Google”

If you sign in with Google, Google shares your name and email address (and profile picture, if available) with us. We never receive your Google password.

3. How we use your information

To process and deliver your orders, including payment confirmation, packing, shipping, and tracking.
To create and manage your account and let you sign in.
To communicate with you about orders, support requests, and important changes.
To prevent fraud, abuse, and unauthorized orders, and to keep the Website secure.
To confirm the age and research-use requirements for purchases.
To keep records required by tax, accounting, and other laws, and to resolve disputes.
To improve the Website, its performance, and our product information.

We send marketing emails only if you have agreed to receive them. You can unsubscribe at any time.

4. How we share information

We do not sell your personal information. We share it only as needed to run the business:

Shipping carriers such as USPS and FedEx, which receive your name, delivery address, and, where required, phone number or email address.
Payment providers and financial institutions: banks, payment processors, and cryptocurrency networks that process your payment. Cryptocurrency transactions are recorded on public blockchains, which we do not control.
Service providers that host the Website, deliver email, and provide security, support, and analytics services. They may use your information only to provide services to us.
Google, if you use Google sign-in.
Authorities and advisers when required by law, legal process, or to protect our rights, customers, or the public.
A buyer or successor in the event of a merger, sale, or transfer of our business, subject to this Policy.

5. Payments

We accept the payment methods shown at checkout, which may include credit and debit cards, Zelle, Bitcoin and other cryptocurrencies, and bank wire transfers. Card payments, where available, are handled by a payment processor; card numbers are not stored on our servers. When you pay by Zelle, bank wire, or cryptocurrency, we receive only the information needed to match the payment to your order.

6. Cookies

Cookies are small files stored on your device. We use:

Essential cookies that keep your cart and checkout working (for example WooCommerce cart and session cookies) and keep you signed in.
Age confirmation cookie (rpl_age_ok), which remembers your age confirmation for 30 days.
Sign-in cookies used by Google if you choose Google sign-in.
Analytics or performance cookies, if and when we use them, to understand how the Website is used.

You can block or delete cookies in your browser settings, but parts of the Website, such as the cart and checkout, may stop working.

7. How long we keep information

We keep personal information for as long as needed to provide our services and for the purposes described in this Policy, including to meet tax, accounting, and legal obligations and to resolve disputes. After that we delete or anonymize it.

8. Security

We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS) and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your choices and rights

Depending on where you live, you may have the right to:

know what personal information we hold about you and receive a copy;
correct inaccurate information;
request deletion of your information, subject to legal record-keeping requirements;
opt out of marketing emails at any time;
opt out of the sale or sharing of personal information. We do not sell personal information or share it for cross-context behavioral advertising.

To make a request, email support@researchprimelabs.com or write to the address above. We may need to verify your identity first and will respond within the time required by applicable law. We will not treat you unfairly for exercising your rights. You can also edit your name, email, and addresses yourself in My account.

10. Age limit

The Website and our products are intended only for persons aged 21 or older. We do not knowingly collect personal information from anyone under 21. If you believe a person under 21 has given us information, contact us and we will delete it.

11. Third-party links

The Website may link to websites we do not control, such as carrier tracking pages. We are not responsible for their privacy practices and encourage you to read their policies. Google’s handling of your data when you sign in is governed by the Google Privacy Policy.

12. International visitors

We operate in and ship only within the United States. If you access the Website from another country, your information will be transferred to and processed in the United States.

13. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date above shows when it last changed. Continued use of the Website after an update means you accept the revised Policy.

14. Contact us

Questions about this Policy or your information? Contact us at support@researchprimelabs.com, by phone at +1 (773) 705-2039, or by mail at Research Prime LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States. Support is available 24 hours a day, 7 days a week.